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Support independent publishing: Buy Built to Thrive, the book, on Lulu.My latest book "Built to Thrive, using innovation to make your mark in a connected world" is available at Lulu.com, Amazon.com, iStore, etc. It also includes a case study on FNB, rated as the worlds most innovative bank.

Built to Thrive is about unpacking the drivers that I have noticed in the landscape that do not yet have a place in our existing vocabulary. It is about ceasing to ignore the signs and beginning to embrace the changes that are becoming more tangible with every day that passes. It is about recognizing the amplified importance of the human as a social being in this dawning age of transparency and systemic activity. The individual becomes the collective as we move into a sphere of shared value-creation, ideation and knowledge dissemination. Existing in this new business landscape is not about eliminating the competition, but rather working together in a bid to share resources and expand far beyond what we could ever hope to achieve as individual organizations. Through Built to Thrive, I hope to open your mind and introduce you to a way of thinking that will fundamentally shift your views, and may provide a lifeline in a world where the new school will rule.


Support independent publishing: Buy Built to Thrive, the book, on Lulu.My previous book republished "Process Innovation Imperative: Differentiate your Business through Capability Driven Innovation" is available at Lulu.com, Amazon.com, iStore, etc.

This book proposes various conceptual models that can be used to facilitate process innovation. The result of this research is that formal processes, such as those presented in various capability based models, do not dampen innovation, nor slow down creativity, but are incomplete in facilitating innovation to its full potential. The research indicates that product innovation increases when the models presented in this book are used. Process Innovation is the fundamental concept needed to facilitate revolutionary and evolutionary process development breakthroughs in organizations that wish to remain sustainable and competitive.



April 28th, 2012 - 8:53 am § in Ecogenetic

The relationship between genetics, business and the new era

The premise is that in an ecosystem of complex behavior our success depends on our ability to see the system as an organism and pick out the genetic behavior that suggests a change in trends and economic activity. With the correct understanding, complexity can be mapped, navigated, and utilized. Within our overarching ecosystem, the interconnected and interdependent relationships between its elements see the entire system function as a living organism. Every entity within the ecosystem can be likened to cells performing the duties required by their genes. On all levels we see genetic behavior contributing to the ecosystem.

The replication of genes and genomes is a constant phenomenon occurring in our bodies. When we donate blood, new blood cells are formed from the replication of new cells. This replication is driven by the instructions found within our existing genomes, and as a result, all new cells will contain exact copies of our existing genomes. Replication as a business-related activity needs to be distinguished from copying, and in doing so I am going to alter the meanings of replication and recombination slightly. In our context, replication is the act of imperfectly duplicating an existing form while copying is the act of doing so perfectly; replicating is, therefore, more closely linked to imitating. Replication is a fundamental activity undertaken by entities in the business sphere as well as all spheres of our ecosystem. We would not be where we are today without replication. Cultures came about through the replication of shared systems of language and custom; we thrive as a species through the replication of systems of behavior such as mating, hunting, and cooking, and we are accepted in society through the replication of societal norms and values. A child learns to speak through the replication of language and becomes educated through the replication of knowledge.

The reason I think that efficiency in network related activity will change the face of the human race, commercial systems and the like. I’m seeing the replication, mutation and regeneration of ideas into viable businesses as a key set of leading indicators. Startups using social lending models in the banking world are exploding at the moment, just look at Kickstarter, etc. Digital payment systems are being rolled out globally where the “transaction enabled” phone is the pipping point for credit card “plastic” systems. Global players like Apple, Facebook, Amazon, Twitter, Google are all tinkering in financial services. Consider this; Apple is the world’s most valuable company and has $100 billion in cash in the bank. Could Apple enter the banking world or not?



January 25th, 2012 - 1:52 pm § in Philosophy

Creativity as a key CEO leadership characteristic

“CEOs now realize that creativity trumps other leadership characteristics. Creative leaders are comfortable with ambiguity and experimentation. To connect with and inspire a new generation, they lead and interact in entirely new ways.” - IBM CEO C-Suite Report This is an interesting [...]


November 16th, 2011 - 9:57 pm § in Tech

The reason most innovation companies just don’t get services industries…

For those that have followed this blog over the years know that I’m a proponent of open, collaborative and more social approaches to innovation. But only the ones that simplify our lives. What got me here? We are exposed to industrial methods of innovation through most of the popular press. Ev[...]


November 15th, 2011 - 3:49 pm § in Philosophy

Developing ideas in a corporate eco-system

Idea development is a natural process. It’s the result of problem solving activity, its the result of deliberate acts of creation, its the result of many elements that make humans wanting to do new things. For the sake of this discussion let me separate the development of ideas into two opposi[...]


November 14th, 2011 - 12:47 pm § in Philosophy

Rewarding people for new ideas, or not

Rewards for new ideas is a highly contested and discussed topic in the world of innovation. Let’s look at the concept of an “idea”. From the days of Plato the concept of what an idea means has been discussed. Is it only an abstract, metaphysical and “in mind” phenomena?[...]


October 9th, 2011 - 1:11 pm § in Ecogenetic

A life worth living…

We find ourselves in a changing world where norms, beliefs and dogma are used to provide a sense of grounding. But, the reasoning that’s used to make us internalise all the shifts and shakes of the modern world is the same reasoning that’s causing us to not handle the shifts. Steve Jobs [...]


September 22nd, 2011 - 9:47 pm § in Customer

Extract from banking case study in Built to Thrive

Innovation is under scrutiny in the financial services world as global competitive pressures force organizations to rethink their business models and operating environments. A changing landscape sees the profiles of clientele changing too and banks need to ask themselves what kind of people their up[...]